Refund Policy

Last updated: July 29, 2026

The short version

Didn’t find your report useful? Tell us within 14 days of purchase and we refund you in full — no questions asked. Email support@healthfolio.online. Refunds are provided by COGNERA LLP, the operator of Healthfolio.

What’s covered

All Healthfolio one-time purchases. There are no subscriptions, so there is nothing to cancel — just ask for your money back.

How to get a refund

Email support@healthfolio.online from the address you used at checkout — one line like “please refund my purchase” is enough. If you can, send it within 14 days of purchase; we’ll confirm by reply.

When the money arrives

We approve refunds right away. The money is returned on Stripe’s timeline — usually within 5–10 business days, depending on your bank.